Objective To master the Knowledge-Attitude-Practice of the public on food safety of catering services, and find the public concern about food safety in catering services. Methods The questionnaire survey was conducted among random 500 persons in Hancheng through on-site questionnaire survey and online questionnaire survey. Results The level of public concern and satisfaction about food safety of catering services were relatively high. The proportion of the public concerned about whether catering units had relevant licenses reached 53.35%. The awareness rate of complaint calls reached 79.29%. The main way of safeguarding rights was to negotiate with operators when the public confronted with food safety problems. Most of the publics held a positive attitude towards the promotion of “Sunshine Kitchen” in restaurants. Public attitudes towards food safety in catering services were mainly influenced by Weixin and Weibo circle of friends. Food safety problems in catering services were mainly caused by dishonesty in restaurants. The main factor causing food safety problems in catering service was the hygiene of processing process that was not up to the standard. The regulatory authorities should focus on unlicensed restaurants. The main category of food that the public was most worried about was fried food. Conclusion Through the analysis of the questionnaire, we could get a comprehensive understanding of the public’s Knowledge-Attitude-Behavior about food safety of catering services in Hancheng from the perspective of the public, find out the links, objects and types of supervision that should be strengthened by the supervision department. In order to improve the public satisfaction level of catering service food safety, and provide theoretical and data reference for strengthening the catering service food safety supervision.
标题：公众对餐饮服务食品安全知识、态度、行为的调查分析
英文标题：Investigation and analysis of public Knowledge-Attitude-Behavior of food safety in catering services
